I have enjoyed my experience here. I love the location and the walk-ability of the neighborhood. I also appreciate the way that the building has handled the pandemic. I have felt very safe.
Hey Abby! Thanks for taking the time to give us a review! We are happy that you feel comfortable at The Warehouse. Our team is glad that you can call The Warehouse your home!
New management took over around October of 2019 and since then they have been working tirelessly to improve the complex. If I rated it before the management switch it would have be one star but the new management is attentive, responsive, and knowledgeable! There are still a few problems though like poorly sealed windows, thin walls that you can hear through, and unreliable elevators but overall I love living there and I know they are actively working on fixing those things.
Thanks Emily for the review! Good news! The window replacement is coming very soon! Watch for the announcement. We also have been working with the contractor with the elevator and have resolved quite a few issues. Thank you for sharing your living experience with The Warehouse.
The location is almost unbearable and the apartment style is great. The gym is small but being updated which is appreciated. The roof should be open all year round as an outdoor space. The improvements in staff and lobby amenities are appreciated.
Hey Melissa, thank you for taking the time to leave us a review! We do love our location and are excited for the opening of our gym with brand new equipment! The roof was recently completely replaced and we can't wait to reopen the rooftop. Thank you for the suggestions and please let us know if you have any more! Have a great day.
Warehouse has been nice! Quick response to service requests and kind staff. Only complaint would be lack of access to mail delivery on weekends and lack of parking.
Hey Emma, thanks for taking the time to leave us a review! We are glad that you have enjoyed living at The Warehouse, and thank you for sharing your college experience with us! Every resident does have their own mailbox key to access mail, whenever they would like. As for packages we do accept those in the office for residents and are happy to coordinate a pick up time. As with any city, Chapel Hill does have very limited parking. We are happy to be able to offer our residents 4 different types of assigned parking, on a first come first serve basis. Please let us know if you have any other suggestions, we are happy to help! Have a great day.
Have loved living here. The staff are so friendly and are always putting out cool new things for the residents. The location is amazing. I can get to anywhere on the main part of Franklin street in a 5 minute walk.
Hey Rachael, thank you for taking the time to leave us a review! We love hosting events for the residents and are always looking for suggestions, if you have any! We also love our location! Thank you for sharing your college living experience with us!
While I have enjoyed my two years at the Warehouse, I enjoyed my first year a lot more than I have my second. However, I recognize that the Preiss company is working to improve the Warehouse as a place for students to live, but at the cost of the residents currently living there while these changes will more so improve the lives of future residents. My suggestion for the Warehouse would be doing and giving more to the residents so they can explicitly recognize where their money is going rather than being so focused on marketing for potential future residents.
Hey Delaney, thanks for taking the time to leave a review! We understand that doing upgrades around the property can sometimes be noisy and messy. Our teams are working as fast as possible to get these completed and we hope that our current residents will enjoy the new WiFi, gym equipment, and roof as much as the future residents will. We have hosted resident events each month, such as Waffle Wednesday, giveaways with school supplies, and are getting ready to do a Free Frank Friday! If you have any suggestions as to how we can be doing more with the residents, or different event ideas, please stop by the office or shoot us a quick email, we would love more feedback on that. We are here to help!
Overall I like the style of the apartments and the location is great but I’ve had a lot of issues with the maintenance and upkeep of the property. The actual maintenance staff are very nice but there are so many issues with the property like the elevators, our windows, our front door not being fully sealed and more and it’s just frustrating to pay so much to live in a building that is not kept up.
Thank you for taking the time to review The Warehouse.The Preiss Company is excited to add The Warehouse in our portfolio and are looking forward to many improvements over the next few months. One of these is the windows that you mentioned and will be installed very soon! Check out the study lounge where new test windows have been installed.Upgraded internet is in progress and improvements to the fitness will be coming soon. Also we have made some repairs to the elevator that were needed and will continue to monitor it daily. Maintenance will be happy look at your front door and make any repairs that are needed. Thank you for letting us know. We agree that our location is great and residents can get to campus and social areas very quick. Again we appreciate you concerns hope the upcoming improvements will be to your liking. Our team welcomes your opinion! Please reach out to our office team if you have any suggestions or concerns! We are here to help!